[Ws2-ombudsman] Fwd: CCWG Accountability Work Stream2: please complete the Ombudsman Survey

[farzaneh badii]

Hi everyone,

Here is some feedback from our NCSG members on  the survey format.

Farzaneh

---------- Forwarded message ----------
From: Ayden Férdeline <icann at ferdeline.com>
Date: Thu, Apr 20, 2017 at 7:06 AM
Subject: Re: CCWG Accountability Work Stream2: please complete the
Ombudsman Survey
To: NCSG-DISCUSS at listserv.syr.edu


I agree with you, Dorothy, that some of this information should not be
collected. I do think it is reasonable to collect basic demographic data
from respondents, i.e. one's geographic region and community affiliation
(though I think these fields should be drop-down menus rather than text
boxes), but I am not sure why one is being asked to provide their name in
order to complete the questionnaire. That said, and while it is not stated
on the form, I believe the survey does allow respondents to proceed to the
next page and to ultimately submit the form even if they have left the
field requesting their name blank.

This is perhaps a meaningless gesture, however, given that the
questionnaire is not hosted on a secure server, there is no privacy policy
that I could see, and it is not to me clear how the independent assessors
intend on anonymising the data (I suspect it would border on impossible to
do so). And a survey like this one should really be translated and
available for completion in multiple languages — as best I am aware, the
Ombuds function operates primarily in English, so the satisfaction or
dissatisfaction of someone with the Ombudsperson who does not speak English
could really influence the results...

Best wishes,

Ayden Férdeline
linkedin.com/in/ferdeline <http://www.linkedin.com/in/ferdeline>


-------- Original Message --------
Subject: Re: CCWG Accountability Work Stream2: please complete the
Ombudsman Survey
Local Time: 19 April 2017 8:29 PM
UTC Time: 19 April 2017 19:29
From: dgdorothydg at GMAIL.COM
To: NCSG-DISCUSS at LISTSERV.SYR.EDU

Interesting,  I clicked open the survey and it asks for personal
information which it says will not be given to ICANN. Why do I need to give
my personal information to this third party?

best

On Wed, Apr 19, 2017 at 4:00 PM, Maryam Bakoshi <maryam.bakoshi at icann.org>
wrote:

> Dear all,
>
>
>
> As part of the CCWG Accountability Work Stream 2 assignments, the ICANN
> Office of the Ombudsman is currently being assessed by an independent
> assessor. It would be great if you could spare 5-10min maximum to take part
> in the survey that closes at the end of this week.
>
>
>
> Survey link: http://www.surveygizmo.com/s3/3462816/ICANN
>
>
>
> Kind regards,
>
>
>
> Nathalie
>
>
>
> Nathalie Peregrine
>
> Specialist, SOAC Support (GNSO)
>
> Internet Corporation for Assigned Names and Numbers (ICANN)
>
> Email: nathalie.peregrine at icann.org
> <http://nathalie.peregrine@icann.org%20>
>
> Skype: nathalie.peregrine.icann
>
>
>
> Find out more about the GNSO by taking our interactive courses and
> visiting the GNSO Newcomer pages
> <https://urldefense.proofpoint.com/v2/url?u=http-3A__gnso.icann.org_sites_gnso.icann.org_files_gnso_presentations_policy-2Defforts.htm-23newcomers&d=DgMFAg&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=PDd_FX3f4MVgkEIi9GHvVoUhbecsvLhgsyXrxgtbL10DTBs0i1jYiBM_uTSDzgqG&m=-d9m4sr16OXloyLjz4TF6npbe51hgE0EHtoX1U6WUOA&s=Bw2Uzbh2Pu1X0lObLtbwtN5ZNEP3ECdPAfcqzVvIOYE&e=>
>
>
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>
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