[Gnso-epdp-team] Recommendation on Web Forms

[Alan Greenberg]

Unfortunately, Mark and I did not get this in prior to the Friday 
deadline, but we still believe that it is crucial to include in the 
Initial Report.

Although some form of email address is a far preferable solution for 
many on this EPDP, it appears that this will not be a recommendation.

As it stands, the EPDP Recommendation #13 which is supposed to 
facilitate communications with the registrant does not achieve its 
goal. Many registrars are using web forms, and in many cases, they 
are effectively useless. As an example, one common example is a form 
that simply lets the requestor select one of three messages (Domain 
name or content is being used in malware, or for spam or abuse; 
Domain name or content is infringing on a trademark or violating 
local laws or regulations; or Research or other purpose).

It has been suggested that this matter be referred to the Phase 1 
IRT, but without a recommendation saying that the policy may set web 
form content, there is no way for the IRT to establish such enforceable rules.

Accordingly, the Initial Report must include a new Recommendation:

Recommendation

The Phase 1 Recommendation 13 should be amended to include:  Should a 
Registrar choose to use a web form, that form must allow at the 
requester to specify the Subject of the email to be send (up to 64 
characters) and a free-form text message of up to 512 characters to 
be included in the communication to the registrant.

Alan & Mark 
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