[gtld-tech] Registrar Expiration Date I-D

Francisco Obispo fobispo at uniregistry.link
Tue Jan 26 21:16:10 UTC 2016


Hi Andy,

The RAR (the entity that has the relationship with the customer), has both dates.. if the RAR added that date to its whois output, would provide a similar experience than what you’re describing here.

But the RY doesn’t have that piece of data, and getting in in sync would be a tremendous amount of effort, not in dev, but operationally and then making sure it’s current.


regards,

—
Francisco Obispo
Uniregistry Inc.
On 26 Jan 2016, at 13:10, Andrew Newton wrote:

> On Tue, Jan 26, 2016 at 3:54 PM, Jody Kolker <jkolker at godaddy.com> wrote:
>>
>> Putting both of the expiration dates in the registry whois does explain why there is a difference between the dates.  To me it does not address any confusion related to this issue.
>>
>
> When dealing with Amazon and other big Internet retailers, they let me
> know when they have shipped my order and the details of how the
> shipping company is handling my shipment even though I never enter
> into a contractual relationship with the shipping company. Yes, this
> might confuse some people but in general it is known throughout the
> industry as good customer service.
>
> -andy
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