[gtld-tech] CZDS Support for Request Cancellation

[John Levine]

It appears that Joe Wein via gtld-tech <joewein at surbl.org> said:
>If complaints remain active when a request gets canceled and resubmitted, it 
>means no new complaint can be filed if the resubmitted request is not 
>processed either. It will automatically be rejected as a duplicate by the 
>system.

If that is the case, which I hope it is not, that is clearly a bug in
the implementation of the complaint ticketing system.  But in theory at least, bugs can be fixed.

R's,
John