[ICANN-CSC] CSC Meeting 30: Recording, Notes, & Chat

[Naela Sarras]

Dear Colleagues,

 

For PTI’s action items below:

 

“Action 02 30-052019:  PTI to check whether IANA page on complaint needs to be updated to reflect current status IANA due by June meeting.” 

This action item has been completed. The Customer Services Complaint Resolution Process page on https://www.iana.org/help/complaint-procedure has been updated to reflect our discussion from the last meeting that escalated complaints relating to naming functions are also reported to the Customer Standing Committee (CSC). 

 

“Action 03 28 2019: PTI Staff to introduce proposal for ccTLD create Service Level by May meeting. (deferred until June)”

Please see attached discussion paper for consideration at our next meeting.

 

Best regards,

Naela

 

 

 

From: ICANN-CSC <icann-csc-bounces at icann.org> on behalf of Maria Otanes <maria.otanes at icann.org>
Date: Tuesday, May 28, 2019 at 9:02 AM
To: "ICANN-CSC at icann.org" <ICANN-CSC at icann.org>
Subject: [ICANN-CSC] CSC Meeting 30: Recording, Notes, & Chat

 

Dear CSC,

 

Please find notes and AC chat from the May CSC meeting attached.

 

Zoom Recording: https://icann.zoom.us/recording/share/bR2f3kY8xviOOTmJ17Xv33dhUrs8PFZjbPvCfwjwhlqwIumekTziMw 

 

Decisions

1.       Decision 01 - 30 05 2019: The CSC adopted the following general decision- making procedure for proposals included in documents. 

a.       The chair calls for discussion/comments on the final proposal, by full membership. 

b.       If no comments, there is a formal vote by the appointed members at a quorate meeting (all members are present).

c.       The chair designates the outcome of the vote. A proposal is accepted if 3 of the members vote in favor.

d.       The outcome of the vote is recorded in the notes and published, with a reference to the proposal, which is published on wiki space.

 

2.       Decision 02 - 30 05 2019: The CSC adopted unanimously Technical Check Threshold Analysis Process SLA, and informs direct customers accordingly. 

 

3.       Decision 03 - 30 05 2019: The CSC adopted unanimously the LGR SLA document as proposed by PTI

 

4.       Decision 04 - 30 05 2019: The CSC adopted unanimously all measures to implement the four (4) recommendations CSC Effectiveness review team. 

 

Action Items

Pending

·         Action 03 28 2019: PTI Staff to introduce proposal for ccTLD create Service Level by May meeting. (deferred until June)

 

New 

·         Action 01 30-052019 Secretariat to draft communication to inform direct customers about SLA changes

·         Action 02 30-052019:  PTI to check whether IANA page on complaint needs to be updated to reflect current status IANA due by June meeting

·         Action 03 30-052019: Full CSC to fill out skill matrix as adopted. Secretariat to circulate reminder. 

·         Action 04 30-052019:  CSC chair to query issues with respect to (non-granting) travel funding request with relevant ICANN staff and Board members. Report back by July meeting.

·         Action 05 30-052019:  Secretariat to circulate Doodle poll for meeting in week of 10 June.

 

 

Best,

Ria

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