[Rt4-whois] Requesting team feedback on questionnaire for consumer trust survey

[Wilfried Woeber, UniVie/ACOnet]

A couple of thoughts, probably not all too well reviewed and sorted right
now. It is Sunday late night here :-)

To start with, depending on the countries you want to use this in, the
Red Cross may not be the perfect site, as it is linked to Christianity.
There's also a Red Halfmoon and a Red Diamond organisation :-)

A few personal remarks regarding some of the proposed questions...

Q6: I am wondering how useful the explicit mentioning of particular companies
    or services is in this (global) context.

Although I consider myself almost an Internet-Junkie, I wouldn't know what
Yelp, Groupon, Living Social or Gilt is. Maybe I'm living on the wrong side
of the Digital Divide, being a Silver Surfer of the early Internet Days :-)
Same for FourSquare... Yes, I could use Google :-)

Q8: none of that would fit my use:
    which is testing new (DNS and DNSsec) technology and use for teaching.

Q9: I wouldn't know what to do with this one?

Q10: wondering - is HTTPS vs unsecured (HTTP) an issue in this context?

Fwiw, hth,
Wilfried.

lynn at goodsecurityconsulting.com wrote:

> Dear All,
> I am forwarding below the preliminary questionnaire for the consumer
> trust survey, attached to this message.
> (The User Insight team is okay with this being distributed on the Whois
> email list.)
> I have copied Jonathan Yardley on this message as a courtesy.
>  
> We are working with a tight deadline and we need feedback this weekend. 
> I know this is a dedicated
> team so appreciate your time in off business hours.
>  
> In particular, please see the last section of questions.  As the last
> part of the survey, we would like for the participants to
> actually experience the Whois lookup.  We need to decide on a website
> domain name to use for this purpose.
> Does anyone have a suggestion for a well known global website we could
> use in the survey?  My sense is that
> Wikipedia would be recognized in Europe and North America but not sure
> if it would work everywhere.
> But it would be neutral in the sense that it is not a trading or
> commercial website.
>  
> Another question is which Whois lookup page should we use?
> My thought is to use the InterNIC one because it covers all current
> registries.  Here is the link for reference:
> http://www.internic.net/whois.html
>  
> I am thinking that InterNIC is more "neutral" than trying to use
> the Whois page of one of the bigger registries or registrars.
> Kathy and James - as representatives of the registry and registrar
> constituency, would especially appreciate your
> suggestions on this point.  Note that we would lose the point about
> domain ads being displayed if we decide to use InterNIC.
>  
> The alternative would be to choose 3 WHOIS lookup pages.  The survey
> would have each participant look at 2 of them and
> the surveys would be distributed to obtain balanced results among those
> 3.  I am just not sure how to pick 3.
>  
> Please note that all the questions will be translated to the primary
> language for each country.
> Also, there are some questions with specific examples that will be
> modified for appropriate examples in each country.
> The English questions here are using U.S. examples.
>  
> Sarmad, I will follow up with you separately on the point about
> non-Latin characters being unavailable in Whois lookups.
>  
> Please come back to me with any other questions.
> Best regards to all,
> Lynn
>  
>  
> 
>     -------- Original Message --------
>     Subject: Version 2
>     From: Jonathan Yardley <jyardley at userinsight.com
>     <mailto:jyardley at userinsight.com>>
>     Date: Fri, September 23, 2011 2:32 pm
>     To: lynn at goodsecurityconsulting.com
>     <mailto:lynn at goodsecurityconsulting.com>, jmorgan at userinsight.com
>     <mailto:jmorgan at userinsight.com>, Rachel
>     Walsh <rwalsh at userinsight.com <mailto:rwalsh at userinsight.com>>
> 
>     Hi Lynn,
>     Here is V2. Please socialize with your team. In particular we would
>     like help with selecting a universal URL for people to search for
>     the owner of.
>     Thanks-JCY
> 
> 
>     Jonathan Yardley
>     Director, Project Management
>     jyardley at userinsight.com <mailto:jyardley at userinsight.com>
> 
>     UserInsight
>     T 770 391 1099 ext. 1401
>     C 404 542 8594
>     Ui Blog | @UserInsight | AIM: jonyard
> 
>     An Inc. 5000 Fastest Growing Company - 2008, 2009 & 2010
> 
> 
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