[UA-discuss] email address in .family TLD rejected [was: Reddit thread]

Dusan Stojicevic dusan at dukes.in.rs
Thu Jul 29 07:18:47 UTC 2021

Thanks, Michele, to bring that again. I am not surprised, this is typical
issue that owners of email addresses, as this one, have with many
What I wrote couple of years ago, still stands - you need to have a backup
email account, because your email address under a new gtld or idn domain
name is not acceptable everywhere.
It also means - your domain name is "half of the product" - still not
finished, the value is questionable and therefore hard to sell. 28.000
domain names under .family is quite success...
There's interesting parallel about this, without any intention to enter
into politics:
The reasoning to not fix the issue because of low number of domain names in
.family is quite similar to the way how some autocratic regimes threat
minorities. And that's a form of racism towards new gtlds and idns, but
above that - not applying "international laws" (standards). Sounds
familiar? ;)


čet, 29. jul 2021. 07:01 Jim DeLaHunt via UA-discuss <ua-discuss at icann.org>
je napisao/la:

> Michele Neylon:
> Thank you for bringing this to the list's attention.
> On 2021-07-28 09:00, Michele Neylon - Blacknight via UA-discuss wrote:
> https://www.reddit.com/r/selfhosted/comments/osuola/a_word_of_caution_about_that_unique_top_level/
> Summary for those who don't want to follow the link:
> Many companies computer systems do not yet accept a .family email address
> So far I have been forced to keep in my old email on file with several
> larger banks, utility companies and some web services. I am only on day 1
> and I have seen about a 25% rejection rate. Not good.
> I can only hope over time this will be corrected.
> The part of this story which surprises me is that a Latin-limited
> top-level domain which is outside the traditional 2-3 character set is
> rejected so often. I thought most sites had moved beyond rejecting
> unfamiliar top-level domains.
> I do have personal experience, and see data which confirms, that many
> sites still reject email addresses based on character set. I have an email
> addresses with '+' signs in them, e.g. <list+uasg at jdlh.com>
> <list+uasg at jdlh.com>. Those get rejected way too often. It is maybe 17%,
> not 25%.
> If I get the chance, I try to give the organisation feedback that they
> should not reject email addresses with '+' signs... and if they have a hard
> time with '+' signs, they are going to be really surprised when email
> addresses in Hindi and Chinese arrive at their door!
> Best regards,
>     —Jim DeLaHunt
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