[UA-Tech] [Ext] RE: [UA-EAI] [EXTERNAL] Re: A request concerning entering domain names

Wed Oct 11 12:27:13 UTC 2023

I didn’t intend to get exactly this feedback when sending the link… 

Here is the file with the translated article for those who can’t open the link.

From: Arnt Gulbrandsen <arnt.gulbrandsen at icann.org> 
Sent: Wednesday, October 11, 2023 12:51 PM
To: Maria Kolesnikova <masha at cctld.ru>; 'Mark Svancarek (CELA)' <marksv at microsoft.com>; 'Душан Стојичевић' <dusan at dukes.in.rs>
Cc: ua-tech at icann.org
Subject: Re: [Ext] RE: [UA-EAI] [EXTERNAL] Re: [UA-Tech] A request concerning entering domain names

Hi,

I think I’ll use that link as an example.

When software developers ask why they haven’t heard about this or that, I generally say something like “the people whose might report this or that as a bug are people who speak languages you don’t understand, and they want UA precisely because they prefer those languages instead of switching to something you understand”. I can’t access the page right now, but the link makes it look a) thorough and b) impossible to find by googling in English. A great example.

Arnt

From: Maria Kolesnikova <masha at cctld.ru <mailto:masha at cctld.ru> >
Date: Wednesday, 11 October 2023 at 11:07
To: "'Mark Svancarek (CELA)'" <marksv at microsoft.com <mailto:marksv at microsoft.com> >, 'Душан Стојичевић' <dusan at dukes.in.rs <mailto:dusan at dukes.in.rs> >, Arnt Gulbrandsen <arnt.gulbrandsen at icann.org <mailto:arnt.gulbrandsen at icann.org> >
Cc: "ua-tech at icann.org <mailto:ua-tech at icann.org> " <ua-tech at icann.org <mailto:ua-tech at icann.org> >
Subject: [Ext] RE: [UA-EAI] [EXTERNAL] Re: [UA-Tech] A request concerning entering domain names

Hi All,

We have investigated the issue with Russian Cyrillic @ recently and got the following results: https://поддерживаю.рф/участникам/документация/как-набрать-символ-собака-на-клавиатуре-и-не-переключать-раскладку.php [поддерживаю.рф] <https://urldefense.com/v3/__https:/**U.**C/**S/**W/**E-**M-**K-**K-**C-**S-**A-**C-**U-**Q.php__;0L_QvtC00LTQtdGA0LbQuNCy0LDRjtGA0YTRg9GH0LDRgdGC0L3QuNC60LDQvNC00L7QutGD0LzQtdC90YLQsNGG0LjRj9C60LDQutC90LDQsdGA0LDRgtGM0YHQuNC80LLQvtC70YHQvtCx0LDQutCw0L3QsNC60LvQsNCy0LjQsNGC0YPRgNC10LjQvdC10L_QtdGA0LXQutC70Y7Rh9Cw0YLRjNGA0LDRgdC60LvQsNC00LrRgw!!PtGJab4!6weLtzJwoA7deMuuMyqLk7i6dnozt184BdvltVaX_2SzZzPJqewA0RCvlaZMrAO6oOhI__Pcz5iuP6olPaa6KkmpFw$> 

(You can use online translation to read in English)

BR,

Maria Kolesnikova

From: UA-EAI <ua-eai-bounces at icann.org <mailto:ua-eai-bounces at icann.org> > On Behalf Of Mark Svancarek (CELA) via UA-EAI
Sent: Wednesday, October 11, 2023 1:53 AM
To: Душан Стојичевић <dusan at dukes.in.rs <mailto:dusan at dukes.in.rs> >; Arnt Gulbrandsen <arnt.gulbrandsen at icann.org <mailto:arnt.gulbrandsen at icann.org> >
Cc: ua-tech at icann.org <mailto:ua-tech at icann.org> ; ua-eai at icann.org <mailto:ua-eai at icann.org> 
Subject: Re: [UA-EAI] [EXTERNAL] Re: [UA-Tech] A request concerning entering domain names

Just clarifying the Cyrillic @ problem – I have the Serbian Cyrillic language pack installed on my personal Windows 10 for some reason, and the soft keyboard does offer @ 

From: UA-EAI < <mailto:ua-eai-bounces at icann.org> ua-eai-bounces at icann.org> On Behalf Of ????? ?????????? via UA-EAI
Sent: Monday, September 25, 2023 4:31 PM
To: Arnt Gulbrandsen < <mailto:arnt.gulbrandsen at icann.org> arnt.gulbrandsen at icann.org>
Cc:  <mailto:ua-tech at icann.org> ua-tech at icann.org;  <mailto:ua-eai at icann.org> ua-eai at icann.org
Subject: [EXTERNAL] Re: [UA-EAI] [UA-Tech] A request concerning entering domain names

Dear Arnt,

Thanks for dealing with that problem, which I was highlighting since the beginning of UASG.

Armenian and Arabic, to the best of my knowledge, are with same "dot" problem, while Cyrillic (in any form) doesn't have "dot" but "at" problem: (regarding EAI) there's no @ in Cyrillic at all (speaking of Windows OS, while on Macs things may be different).

Regards,

Dušan 

19. 9. 2023. 16:21, Arnt Gulbrandsen via UA-Tech < <mailto:ua-tech at icann.org> ua-tech at icann.org> је написао/ла:

Hi,

When I enter a domain name such as icann.org, I just press nine keys in sequence, i, c and so on. Five keys for icann, then one for the dot, then three for org.

When a Chinese user enters a Chinese domain in a similarly simple way, the result may be 星巴克。商标, while the correct result would be 星巴克.商标 (note the different dots). Entering the correct domain requires entering 星巴克, changing keyboard layout to get latin letters, entering the ASCII dot, changing keyboard layout back, then entering 商标. Bothersome. You will not be surprised to learn that forgetting to switch layout is a common mistake.

I’d like to know which other locales have a similar problem, and for that I want to ask a favour.

There are many people here who use different keyboard input methods. If your keyboard input method has a similar problem, can you send me the dot and an example domain (which does not need to exist, something like example.yourtld would do)? Offlist please. That is to  <mailto:arnt.gulbrandsen at icann.org> arnt.gulbrandsen at icann.org.

If a keyboard method uses non-latin letters but includes the ASCII full stop, I’m interested in that too. Always heartening to know when something is not buggy.

-- 

Arnt Gulbrandsen

UA Technology Sr. Manager, ICANN

+32 492 374706

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