[ICANN-CSC] Agenda: CSC Meeting 11, 15 June, 20:00-21:30 UTC
Maria Otanes
maria.otanes at icann.org
Thu Jun 8 19:10:26 UTC 2017
Dear CSC,
Please find the agenda for the June CSC meeting below and attached. The next call will be held next Thursday, 15 June, at 20:00 UTC. We will send background material tomorrow.
All the best,
Ria
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Customer Standing Committee (CSC) Meeting 11
15 June 2017 @ 20:00 – 21:30 UTC
Agenda
Welcome and Introduction
Action items (only report on open items)
Action 10-2017-01 Elise G to circulate timeline at the end of the call
Action 10-2017-02 Trang/Bart provide clarity on role PTI Board in process
Action 10-2017-03 Elise, Kal and Jay to further define process (definition of SLE procedure)
Action 10-2017-04 Create CSC WG to review remediation process included as Annex in CSC charter. Members Byron, Elise G (or someone else PTI team), Elaine and James Gannon. WG to recommend to CSC on further action
Action 10-2017-05 Start review CSC charter in August
Action 10-2017-06 Update work schedule to include CSC review of CSC charter (starting date August)
PTI Performance May 2017
a. PTI report to CSC
b. CSC report
Update on Identified Working Items
Update on Procedure for SLA Amendment
Update on CSC Charter Review
Annual Customer Satisfaction Survey Discussion
AOB
Adjourn
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