[ICANN-CSC] Agenda: CSC Meeting 11, 15 June, 20:00-21:30 UTC

Maria Otanes maria.otanes at icann.org
Thu Jun 8 19:10:26 UTC 2017

Dear CSC,


Please find the agenda for the June CSC meeting below and attached. The next call will be held next Thursday, 15 June, at 20:00 UTC. We will send background material tomorrow.


All the best,




Customer Standing Committee (CSC) Meeting 11

15 June 2017 @ 20:00 – 21:30 UTC 



Welcome and Introduction
 Action items (only report on open items)

Action 10-2017-01 Elise G to circulate timeline at the end of the call

Action 10-2017-02 Trang/Bart provide clarity on role PTI Board in process

Action 10-2017-03 Elise, Kal and Jay to further define process (definition of SLE procedure)

Action 10-2017-04 Create CSC WG to review remediation process included as Annex in CSC charter. Members Byron, Elise G (or someone else PTI team), Elaine and James Gannon. WG to recommend to CSC on further action

Action 10-2017-05 Start review CSC charter in August

Action 10-2017-06 Update work schedule to include CSC review of CSC charter (starting date August)

PTI Performance May 2017

a. PTI report to CSC

b. CSC report

Update on Identified Working Items
Update on Procedure for SLA Amendment

Update on CSC Charter Review
Annual Customer Satisfaction Survey Discussion

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