[RDS-WHOIS2-ConsumerTrust] Call #1 - Decision Reached and Action Items

[Dmitry Belyavsky]

*Hello,After reading the documents I have some questions and thoughts. They
are unsorted. 1. We have some categories of of consumers with their own
definition of trust. I think the main categories are1. Common users.2.
Registrants3. Market professionals (registrars, registries, resellers,
lawyers…)4. Law enforcement people.2. According to
https://www.icann.org/en/system/files/files/final-report-appendix-methodology-outreach-11may12-en.pdf
<https://www.icann.org/en/system/files/files/final-report-appendix-methodology-outreach-11may12-en.pdf>
Appendix F, WHOIS awareness is relatively low for the group selected for
the study. So does it make sense to speak about CT for group 1? There are
also problems (not understanded by such users) with trusted source of the
WHOIS data and data formatting (RDAP is a solution?). According to
https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf
<https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf>,
registrants relatively rarely use WHOIS to find out the website’s owner.3.
According to
https://www.icann.org/en/system/files/files/cct-rt-draft-report-07mar17-en.pdf
<https://www.icann.org/en/system/files/files/cct-rt-draft-report-07mar17-en.pdf>
p. 6, “WHOIS accuracy complaints remain the largest category of complaints
to ICANN Contractual Compliance”. The is lack of information regarding the
contents of these complaints. 4. WHOIS is treated as trusted source for
various researches organized by ICANN (market share, data accuracy, etc).
So we need truthworty WHOIS data or we are unavailable to conduct such
studies.5. Technical data seem to be more trustworthy than other just
because if technical data is bogus, the domain can’t be used.6. There are a
lot of complaints regarding syntax correctness about the whois data. But is
it a threat to trustworthiness, if the data is still parsable by humans
(e.g. badly formatted but valid phones)? BTW, Registrars MUST validate data
according to their ICANN contracts.7. Some registries (e.g. .BANK?) are
expected to have more trustworthy data because of more strict procedures of
registration.8. Alternative identities seems (to me) to be not about just
trust, but about usability (cross-site authentication, extra information,
etc)Thank you!*

On Tue, Feb 27, 2018 at 5:44 PM, Jean-Baptiste Deroulez <
jean-baptiste.deroulez at icann.org> wrote:

> Dear Consumer Trust subgroup members,
>
>
>
> Thank you for attending your subgroup call #1
> <https://community.icann.org/display/WHO/Meeting+%231+-+Consumer+Trust+%7C+27+February+2018>.
> Please find below the identified decisions reached and actions items:
>
>
>
> *DECISIONS REACHED*
>
>
>
>    - Delete questions 3,6 from first pass work plan, but
>    retain question 4 (to be rephrased to tie more
>    explicitly to WHOIS and not new gTLDs overall).
>    - Delete additional requested material (short compilation of data...).
>    - Agree to all review materials and provide thoughts about
>    answers to questions in first pass work plan via email to subgroup.
>    - Definition of "consumer" to include any Internet user, of
>    which registrants are a small subset. There may be multiple
>    answers based on subclass of "consumer" - for example,
>    trustworthiness provided by WHOIS to registrants vs.
>    trust to Internet users in general.
>    - Erika to collate findings, with contributions of
>    particular topics from subgroup members. As all
>    review reports, they should provide findings via email.
>
>
>
> *ACTION ITEMS*
>
>
>
>    - Erika to expand the briefing request to identify the
>    report and data which the briefing to address. Written
>    briefing ito be requested from GDD by ICANN Org.
>    - Subgroup members to review identified materials and
>    questions in first pass work plan document.
>    - Erika to provide links to materials to the subgroup mailing list.
>    - Dmitry to verify he can access the subgroup's wiki page:
>    https://community.icann.org/x/AZpEB
>    <https://community.icann.org/x/AZpEB>.
>    - ICANN Org to update planning questions and provide to
>    Erika for review/refinement and distribution to subgroup.
>
> Kind regards,
>
>
>
> Jean-Baptiste
>
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>
>


-- 
SY, Dmitry Belyavsky
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