[Ws2-ombudsman] ICANN Blog from Göran Marby "Evolving ICANN¹s Executive Team"

[Klaus Stoll]

Dear Herb

Thanks very much for the clarification. I think it is an important one 
that will influence our deliberations.

Thanks again

Klaus


On 10/12/2016 8:37 AM, Herb Waye wrote:
> Hello Klaus, I have discussed this with Göran and the complaints 
> officer will be the internal “go-to” person for issues involving ICANN 
> staff. The Ombuds covers the entire community, including staff 
> actions, inactions etc. as per the bylaws. He is very focused on 
> accountability and also transparency. One of the things he wishes to 
> improve is accountability to the community and presently there is no 
> internal (to ICANN the corporation) accountability mechanism for 
> complaints about his staff or about various processes. And also there 
> is no reporting mechanism for staff issues that goes back to the 
> community. I expect to be working closely with this complaints officer 
> as a resource and also as a referral point of contact for issues that 
> may not require my attention but nonetheless need to be addressed by 
> the corporation. We will see how it develops once they fill the 
> position and we discuss our roles. Herb
> Herb Waye
> ICANN Ombudsman
>
> https://www.icann.org/ombudsman
> https://www.facebook.com/ICANNOmbudsman
> Twitter: @IcannOmbudsman
>
> ICANN Expected Standards of Behavior:
> https://www.icann.org/sites/default/files/assets/expected-standards-22aug16-en.pdf
>
> Confidentiality
>
> All matters brought before the Ombudsman shall be treated as 
> confidential. The Ombudsman shall also take all reasonable steps 
> necessary to preserve the privacy of, and to avoid harm to, those 
> parties not involved in the complaint being investigated by the 
> Ombudsman.The Ombudsman shall only make inquiries about, or advise 
> staff or Board members of the existence and identity of, a complainant 
> in order to further the resolution of the complaint.  The Ombudsman 
> shall take all reasonable steps necessary to ensure that if staff and 
> Board members are made aware of the existence and identity of a 
> complainant, they agree to maintain the confidential nature of such 
> information, except as necessary to further the resolution of a complaint
>
>
>
>
> From: <ws2-ombudsman-bounces at icann.org 
> <mailto:ws2-ombudsman-bounces at icann.org>> on behalf of Klaus Stoll 
> <kdrstoll at gmail.com <mailto:kdrstoll at gmail.com>>
> Date: Wednesday, October 12, 2016 at 5:03 AM
> To: "ws2-ombudsman at icann.org <mailto:ws2-ombudsman at icann.org>" 
> <ws2-ombudsman at icann.org <mailto:ws2-ombudsman at icann.org>>
> Subject: Re: [Ws2-ombudsman] ICANN Blog from Göran Marby "Evolving 
> ICANN¹s Executive Team"
>
> Hi,
>
> If the Ombudsperson is just a complaints officer, I think I completely 
> misunderstood the role of the Ombudsperson.
>
> Yours
>
> Klaus
>
>
> On 10/11/2016 4:00 PM, Sébastien Bachollet wrote:
>> Dear colleagues,
>> I think the last post of the ICANN CEO can be of some interest for 
>> our group.
>> Please see
>> https://www.icann.org/news/blog/evolving-icann-s-executive-team[icann.org] 
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.icann.org_news_blog_evolving-2Dicann-2Ds-2Dexecutive-2Dteam&d=DQMD-g&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=kIm7BGIl3qR3NKOfU-SwstwQr15K9OhllVGUWu0k8uc&m=q5xrgo8x5zOLVo8vrlWTiOxXhEPib1k5yD9GRNyf0Vc&s=nEg-Itpbn1FZVjrUlg7kzBfDzrAMuvlgyJUwqtKGhAs&e=>
>>
>> "… we are creating a new role of an ICANN Complaints Officer. The 
>> ICANN Complaints Officer will receive, investigate and respond to 
>> complaints about the ICANN organization’s effectiveness, and will be 
>> responsible for all complaints systems and mechanisms across the 
>> ICANN organization. We will be appointing someone to this role, 
>> reporting directly to John. This person will work closely with 
>> Ombudsman Herb Wayne. »
>> All the best
>>
>> Sébastien Bachollet
>> +33 6 07 66 89 33
>> Blog: http://sebastien.bachollet.fr[sebastien.bachollet.fr] 
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__sebastien.bachollet.fr&d=DQMD-g&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=kIm7BGIl3qR3NKOfU-SwstwQr15K9OhllVGUWu0k8uc&m=q5xrgo8x5zOLVo8vrlWTiOxXhEPib1k5yD9GRNyf0Vc&s=vHJYuoaPoSh4T_LV6Lo6s3CnnunutZfBa8gwblP2GA0&e=>/
>> Mail: Sébastien Bachollet <sebastien at bachollet.com 
>> <mailto:sebastien at bachollet.com>>
>>
>>
>> _______________________________________________
>> Ws2-ombudsman mailing list
>> Ws2-ombudsman at icann.orghttps://mm.icann.org/mailman/listinfo/ws2-ombudsman
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mm.icann.org/pipermail/ws2-ombudsman/attachments/20161012/d17d31fe/attachment-0001.html>