[gtld-tech] TMCH - Service not available

Tue Jun 30 22:51:34 UTC 2015

Hello all,

ICANN is aware of the issues that recently occurred with the Trademark Database (TMDB). We are working with IBM to develop the root cause analyses for the incidents and expect completion in approximately 7 – 10 days. Once more information is available, we will provide additional details directly to all users of the TMDB.

Thank you.

Aaron Hickmann
Director, Operations
Global Domains Division
Internet Corporation for Assigned Names and Numbers (ICANN)

Direct Line: +1 310 578 8672
Email: aaron.hickmann at icann.org<mailto:aaron.hickmann at icann.org>
www.icann.org<http://www.icann.org/>

From: Jeff Neuman <jeff.neuman at comlaude.com<mailto:jeff.neuman at comlaude.com>>
Date: Tuesday, June 30, 2015 at 12:51 PM
To: Ewout de Graaf <ewout at mijndomein.nl<mailto:ewout at mijndomein.nl>>
Cc: "gtld-tech at icann.org<mailto:gtld-tech at icann.org>" <gtld-tech at icann.org<mailto:gtld-tech at icann.org>>
Subject: Re: [gtld-tech] TMCH - Service not available

What is the update from ICANN/IBM on this?

Sent from my iPhone

On Jun 30, 2015, at 2:10 PM, Ewout de Graaf <ewout at mijndomein.nl<mailto:ewout at mijndomein.nl>> wrote:

It only impacts the registry connection to the TMCH - that is retrieving the DNL lists.

As a registrar we have no problem accessing the TMCH, we can retrieve marks information.

regards
,

Ewout de Graaf
mijndomein.nl<https://urldefense.proofpoint.com/v2/url?u=http-3A__mijndomein.nl&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=po0zoCVi9eQDc2kOtHkkOd8vSNX8E8BiHWH6vB3EUHw&e=>

2015-06-29 12:54 GMT+02:00 Michele Neylon - Blacknight <michele at blacknight.com<mailto:michele at blacknight.com>>:
Is this impacting the EPP service?
Or is it just the web service?

--
Mr Michele Neylon
Blacknight Solutions
Hosting, Colocation & Domains
http://www.blacknight.host/<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.blacknight.host_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=HzCi4tt8tf_V1D2oncG4l0TqAxRV0WTiRYTfJRrSqxc&e=>
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-------------------------------
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On 29/06/2015 08:34, "gtld-tech-bounces at icann.org<mailto:gtld-tech-bounces at icann.org> on behalf of Alexander Mayrhofer" <gtld-tech-bounces at icann.org<mailto:gtld-tech-bounces at icann.org> on behalf of alexander.mayrhofer at nic.at<mailto:alexander.mayrhofer at nic.at>> wrote:

>Guys,
>
>while it seems that the certificate configuration looks sane now, the whole TMCH service (again) seems to be down again:
>
>https://ry.marksdb.org/<https://urldefense.proofpoint.com/v2/url?u=https-3A__ry.marksdb.org_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=CVTAmiAcI8m6TM30PeEQa0whfGG_9ByuJOwcugljhtc&e=>
>
>"This service of the Trademark Clearinghouse Database (TMDB) web client is currently not available.
>Please try again later. Our apologies for the inconvenience."
>
>Please. Fix. This.
>
>Alex
>

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