[gtld-tech] TMCH - Service not available

[Rubens Kuhl]

Aaron,

At the last operational issue TMDB had, registries were denied information while industry press got details on what happened. I sure never received any further information on that one. 

Let's hope that doesn't repeat itself and ICANN inform contracted parties at least at the same time. 


Rubens


> Em 30/06/2015, à(s) 19:51:000, Aaron Hickmann <aaron.hickmann at icann.org> escreveu:
> 
> Hello all,
> 
> ICANN is aware of the issues that recently occurred with the Trademark Database (TMDB). We are working with IBM to develop the root cause analyses for the incidents and expect completion in approximately 7 – 10 days. Once more information is available, we will provide additional details directly to all users of the TMDB. 
> 
> Thank you.
> 
> Aaron Hickmann
> Director, Operations
> Global Domains Division
> Internet Corporation for Assigned Names and Numbers (ICANN)
>  
> Direct Line: +1 310 578 8672
> Email: aaron.hickmann at icann.org <mailto:aaron.hickmann at icann.org>
> www.icann.org <http://www.icann.org/>
> 
> From: Jeff Neuman <jeff.neuman at comlaude.com <mailto:jeff.neuman at comlaude.com>>
> Date: Tuesday, June 30, 2015 at 12:51 PM
> To: Ewout de Graaf <ewout at mijndomein.nl <mailto:ewout at mijndomein.nl>>
> Cc: "gtld-tech at icann.org <mailto:gtld-tech at icann.org>" <gtld-tech at icann.org <mailto:gtld-tech at icann.org>>
> Subject: Re: [gtld-tech] TMCH - Service not available
> 
> What is the update from ICANN/IBM on this?  
> 
> Sent from my iPhone
> 
> On Jun 30, 2015, at 2:10 PM, Ewout de Graaf <ewout at mijndomein.nl <mailto:ewout at mijndomein.nl>> wrote:
> 
>> It only impacts the registry connection to the TMCH - that is retrieving the DNL lists.
>> 
>> As a registrar we have no problem accessing the TMCH, we can retrieve marks information.
>> 
>> ​regards ,
>> 
>> Ewout de Graaf
>> mijndomein.nl <https://urldefense.proofpoint.com/v2/url?u=http-3A__mijndomein.nl&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=po0zoCVi9eQDc2kOtHkkOd8vSNX8E8BiHWH6vB3EUHw&e=>
>> 2015-06-29 12:54 GMT+02:00 Michele Neylon - Blacknight <michele at blacknight.com <mailto:michele at blacknight.com>>:
>>> Is this impacting the EPP service?
>>> Or is it just the web service?
>>> 
>>> --
>>> Mr Michele Neylon
>>> Blacknight Solutions
>>> Hosting, Colocation & Domains
>>> http://www.blacknight.host/ <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.blacknight.host_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=HzCi4tt8tf_V1D2oncG4l0TqAxRV0WTiRYTfJRrSqxc&e=>
>>> http://blog.blacknight.com/ <https://urldefense.proofpoint.com/v2/url?u=http-3A__blog.blacknight.com_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=MCxw31YLVDhJkiNhElwdZe4j44LQ4bWcXB0lbbSYANU&e=>
>>> http://www.blacknight.press <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.blacknight.press&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=rFnT458m1njx7BRGesM6PXr35y-oYJgofcdz7IN3ITo&e=> - get our latest news & media coverage
>>> http://www.technology.ie <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.technology.ie&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=1x_q-WTGbfzaHVQhapkneG-nVdMV0wpR3LOlLJYoN-Y&e=>
>>> Intl. +353 (0) 59  9183072
>>> Direct Dial: +353 (0)59 9183090
>>> Social: http://mneylon.social <https://urldefense.proofpoint.com/v2/url?u=http-3A__mneylon.social&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=RRFwVGyQH0LuSoqnlFemymkyOmDdLFEVtnJlhzYBPzI&e=>
>>> Random Stuff: http://www.michele.irish/ <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.michele.irish_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=NDP7d9g4rOcAnHwEk7AtbOwu4OxzELYyDS2X1JgJJLA&e=>
>>> -------------------------------
>>> Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
>>> Road,Graiguecullen,Carlow,Ireland  Company No.: 370845
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 29/06/2015 08:34, "gtld-tech-bounces at icann.org <mailto:gtld-tech-bounces at icann.org> on behalf of Alexander Mayrhofer" <gtld-tech-bounces at icann.org <mailto:gtld-tech-bounces at icann.org> on behalf of alexander.mayrhofer at nic.at <mailto:alexander.mayrhofer at nic.at>> wrote:
>>> 
>>> >Guys,
>>> >
>>> >while it seems that the certificate configuration looks sane now, the whole TMCH service (again) seems to be down again:
>>> >
>>> >https://ry.marksdb.org/ <https://urldefense.proofpoint.com/v2/url?u=https-3A__ry.marksdb.org_&d=BQMGaQ&c=FmY1u3PJp6wrcrwll3mSVzgfkbPSS6sJms7xcl4I5cM&r=YGcjs51yLpF7Ml6ipN6A9B1iPanIlEvZQyeHeMvEY-U&m=ehSs0QvVTPgnTNWb7nYhA0XG5SnSuZQK8BBRUHfPIlY&s=CVTAmiAcI8m6TM30PeEQa0whfGG_9ByuJOwcugljhtc&e=>
>>> >
>>> >"This service of the Trademark Clearinghouse Database (TMDB) web client is currently not available.
>>> >Please try again later. Our apologies for the inconvenience."
>>> >
>>> >Please. Fix. This.
>>> >
>>> >Alex
>>> >
>> 

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