[gtld-tech] [CZDS] TLDs playing possum
John Levine
johnl at taugh.com
Thu Mar 9 19:00:54 UTC 2023
It appears that Eduardo Alvarez via gtld-tech <eduardo.alvarez at icann.org> said:
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>
>Hello Joe,
>I have passed your input to our collogues from the Compliance team for them to look into.
Similar situation here -- .DESI is the only TLD that has never, ever, replied despite
many complaints.
It's taken a long time but with the extensions and automatic renewals, the number of
failed renewals and complaints has gone down a lot. Even .VOTING finally woke up
after a pointed messag from Compliance.
R's,
John
>
>-----Original Message-----
>From: gtld-tech <gtld-tech-bounces at icann.org> on behalf of Joe Wein via gtld-tech <gtld-tech at icann.org>
>Reply-To: Joe Wein <joewein at surbl.org>
>Date: Thursday, March 9, 2023 at 12:55 AM
>To: "gtld-tech at icann.org" <gtld-tech at icann.org>
>Subject: Re: [gtld-tech] [CZDS] TLDs playing possum
>
> John Levine wrote:
> >>desi 2022-11-23T23:49:55Z 57 days, 2:11:00
>
> This is one is still evading all attempts for me.
>
> The saga so far:
>
> 2022-09-15 - applied for access after expiry
> 2022-10-20 - filed complaint #1 after being ignored for a month
> 2022-11-09 - ICANN acks complaint #1 after 3 weeks
> 2023-02-06 - filed complaint #2 after a few months
> 2023-03-01 - ICANN closes complaint #2 as a duplicate after 3 weeks
> 2023-03-09 - sent follow-up to ICANN to complaint #1
>
> The system is still broken.
>
> When you submit a complaint, you get back an email that a ticket has been
> created with some ticket number, but that email does not mention the TLD the
> complaint pertains to. So unless you manually record the connection, you
> won't know which ticket is for what TLD until you get the proper
> acknowledgement with a copy of the complaint several weeks later (I believe
> this is when ICANN forwards the complaint to the registry - why only after a
> couple of weeks?).
>
> Also ICANN, when you close a complaint as a duplicate because of an existing
> pending ticket for that TLD and account, can you list the ticket ID of that
> existing ticket in the email message?
>
> Joe Wein
> SURBL
>
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