[gtld-tech] [CZDS] TLDs playing possum

[John Levine]

It appears that Eduardo Alvarez via gtld-tech <eduardo.alvarez at icann.org> said:
>-=-=-=-=-=-
>-=-=-=-=-=-
>
>Hello Joe,
>I have passed your input to our collogues from the Compliance team for them to look into.

Similar situation here -- .DESI is the only TLD that has never, ever, replied despite
many complaints.

It's taken a long time but with the extensions and automatic renewals, the number of
failed renewals and complaints has gone down a lot.  Even .VOTING finally woke up
after a pointed messag from Compliance.

R's,
John

>
>-----Original Message-----
>From: gtld-tech <gtld-tech-bounces at icann.org> on behalf of Joe Wein via gtld-tech <gtld-tech at icann.org>
>Reply-To: Joe Wein <joewein at surbl.org>
>Date: Thursday, March 9, 2023 at 12:55 AM
>To: "gtld-tech at icann.org" <gtld-tech at icann.org>
>Subject: Re: [gtld-tech] [CZDS] TLDs playing possum
>
>    John Levine wrote:
>    >>desi                 2022-11-23T23:49:55Z  57 days, 2:11:00
>
>    This is one is still evading all attempts for me.
>
>    The saga so far:
>
>    2022-09-15 - applied for access after expiry
>    2022-10-20 - filed complaint #1 after being ignored for a month
>    2022-11-09 - ICANN acks complaint #1 after 3 weeks
>    2023-02-06 - filed complaint #2 after a few months
>    2023-03-01 - ICANN closes complaint #2 as a duplicate after 3 weeks
>    2023-03-09 - sent follow-up to ICANN to complaint #1
>
>    The system is still broken.
>
>    When you submit a complaint, you get back an email that a ticket has been 
>    created with some ticket number, but that email does not mention the TLD the 
>    complaint pertains to. So unless you manually record the connection, you 
>    won't know which ticket is for what TLD until you get the proper 
>    acknowledgement with a copy of the complaint several weeks later (I believe 
>    this is when ICANN forwards the complaint to the registry - why only after a 
>    couple of weeks?).
>
>    Also ICANN, when you close a complaint as a duplicate because of an existing 
>    pending ticket for that TLD and account, can you list the ticket ID of that 
>    existing ticket in the email message?
>
>    Joe Wein
>    SURBL
>
>    _______________________________________________
>    gtld-tech mailing list
>    gtld-tech at icann.org
>    https://mm.icann.org/mailman/listinfo/gtld-tech
>
>    ________________________________________________By submitting your personal data, you consent to the processing of
>your personal data for purposes of subscribing to this mailing list accordance with the ICANN Privacy Policy
>(https://www.icann.org/privacy/policy) and the website Terms of Service (https://www.icann.org/privacy/tos). You can
>visit the Mailman link above to change your membership status or configuration, including unsubscribing, setting
>digest-style delivery or disabling delivery altogether (e.g., for a vacation), and so on.
>
>-=-=-=-=-=-
>[Attachment type=application/pkcs7-signature, name=smime.p7s]
>-=-=-=-=-=-
>-=-=-=-=-=-
>
>_______________________________________________
>gtld-tech mailing list
>gtld-tech at icann.org
>https://mm.icann.org/mailman/listinfo/gtld-tech
>
>________________________________________________By submitting your personal data, you consent to the processing of
>your personal data for purposes of subscribing to this mailing list accordance with the ICANN Privacy Policy
>(https://www.icann.org/privacy/policy) and the website Terms of Service (https://www.icann.org/privacy/tos). You can
>visit the Mailman link above to change your membership status or configuration, including unsubscribing, setting
>digest-style delivery or disabling delivery al
>+ together (e.g., for a vacation), and so on.
>-=-=-=-=-=-