[Rt4-whois] RFP for Consumer Research
Kathy Kleiman
kathy at kathykleiman.com
Wed Jul 6 03:57:54 UTC 2011
Hi Lynn and All who worked on this important RFP,
It looks great, but after working closely with ICANN Staff and a Working
Group to redesign 3 other Whois Studies (the ones recently approved), I
think we may be leaving too much too broad for the companies we seek to
work with.
Consistent with these other surveys, I propose that we identify the
existence of proxy and privacy services -- as this should not come as a
surprise to them. (We may even want to include more detail that I have
added.)
In addition, I think we should clearly lay out the two definitions of
consumer trust which have been presented to us again and again (starting
with Larry Strickling): privacy (consumer trust as the trust of the
domain name consumer, the registrant) and accountability (consumer trust
as the trust of the 3rd party [of many groups] seeking Whois data for
investigative and research purposes.
Short edits proposed and attached.
Great thanks,
Kathy
Attachment (edits should be visible through track changes, if not,
please let me know!)
Dear All,
> Attached is a copy of the final draft of the RFP for Consumer Trust
> research.
> I am ready to release this on Friday so want to give everyone on the
> team an opportunity
> for a quick review before our conference call tomorrow.
>
> Thanks to everyone who contributed to this, particularly Sarmad and Kim.
> We also received some valuable suggestions from Denise Michel and Liz
> Gasster.
>
> The companies we have identified so far for the RFP include (in
> alphabetical order):
>
> BCG
> Comscore
> Consumer Insights Practice
> Iconoculture, Inc.
> IDC
> OTX
> SIS International Research
> User Insight
>
> We have set up an email address for responses that will be directed to
> a list including Olaf Nordling,
> Sarmad, Kim, Emily and me. Please speak up if you would like to be
> added to that list.
>
> Kind regards,
> Lynn Goodendorf
>
>
>
>
> _______________________________________________
> Rt4-whois mailing list
> Rt4-whois at icann.org
> https://mm.icann.org/mailman/listinfo/rt4-whois
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