[Rt4-whois] RFP for Consumer Research

[Emily Taylor]

Dear Lynn

Thank you for sterling work on this RFP.  I just scanned through for sense,
typos etc, and attach some comments.

We agreed on the call just now the following process:

1. Await the expiry of your deadline for comments (I think it was this
Friday)
2. You are authorised then to sign off, and let Olof have the final version
for publication.

Look forward to hearing the results.

Kind regards

Emily

On 6 July 2011 05:12, Smith, Bill <bill.smith at paypal-inc.com> wrote:

> It's late for me, but I want to state my objection to considering those who
> "consume domain names" as consumers. I do not believe that was Strickling's
> intention.
>
> On Jul 5, 2011, at 8:57 PM, Kathy Kleiman wrote:
>
> Hi Lynn and All who worked on this important RFP,
> It looks great, but after working closely with ICANN Staff and a Working
> Group to redesign 3 other Whois Studies (the ones recently approved), I
> think we may be leaving too much too broad for the companies we seek to work
> with.
>
> Consistent with these other surveys, I propose that we identify the
> existence of proxy and privacy services -- as this should not come as a
> surprise to them. (We may even want to include more detail that I have
> added.)
>
> In addition, I think we should clearly lay out the two definitions of
> consumer trust which have been presented to us again and again (starting
> with Larry Strickling): privacy (consumer trust as the trust of the domain
> name consumer, the registrant) and accountability (consumer trust as the
> trust of the 3rd party [of many groups] seeking Whois data for investigative
> and research purposes.
>
> Short edits proposed and attached.
> Great thanks,
> Kathy
> Attachment (edits should be visible through track changes, if not, please
> let me know!)
>
> Dear All,
> Attached is a copy of the final draft of the RFP for Consumer Trust
> research.
> I am ready to release this on Friday so want to give everyone on the team
> an opportunity
> for a quick review before our conference call tomorrow.
>
> Thanks to everyone who contributed to this, particularly Sarmad and Kim.
> We also received some valuable suggestions from Denise Michel and Liz
> Gasster.
>
> The companies we have identified so far for the RFP include (in
> alphabetical order):
>
> BCG
> Comscore
> Consumer Insights Practice
> Iconoculture, Inc.
> IDC
> OTX
> SIS International Research
> User Insight
>
> We have set up an email address for responses that will be directed to a
> list including Olaf Nordling,
> Sarmad, Kim, Emily and me.  Please speak up if you would like to be added
> to that list.
>
> Kind regards,
> Lynn Goodendorf
>
>
>
>
>
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>
> <Final Draft RFP Whois Consumer Trust research_5July2011
> kked.doc>_______________________________________________
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PLEASE NOTE: from 30 June 2011 my contact details have changed (see below).

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